Self-Serve Stations are Coming Back

As life begins to gradually return to normal following the pandemic, the Centers for Disease Control and Prevention (CDC) have released new guidelines for operating self-serve food stations. Over the past year, many foodservice providers had to halt their self-serve offerings due to safety concerns. However, as infection rates continue to decline, these services are making a cautious comeback. By implementing a few operational changes, foodservice operators can ensure safety while still providing convenience to customers. Here are some key recommendations from the CDC regarding the use of self-serve stations: • Mandate that customers wear masks when serving themselves. • Place unpackaged foods behind barriers like sneeze guards. Reduce direct hand contact by offering disposable gloves, deli papers, or one-time-use utensils. • Encourage social distancing by marking floors or walls with guides or signs. Maintain a distance of at least six feet wherever possible. • Avoid allowing customers to access items directly from refrigerators or cabinets. Instead, offer pre-packaged items that can be picked up without touching surfaces. • Refrain from reusing or sharing hard-to-clean items like menus. • Replace shared utensils frequently—every 15 minutes if necessary—and ensure they are easy to clean. • Install touchless or foot-operated trash bins. • Consider assigning staff to oversee these stations, ensuring proper behavior and addressing any issues promptly. Local health authorities will decide whether self-serve options are viable in your area. For the complete set of guidelines, check the CDC website.

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